Have immediate IT challenges? You don’t need to tackle them alone.

Whether you’re looking for a team to take care of your unique technology needs, or you’re looking to augment your internal IT team, our team of managed IT service experts can help you scale and speed up your strategic goals and initiatives. It’s time to make down-times and disruptions in service a thing of the past and upgrade your productivity.

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Why MNP Digital for Managed IT Services

Dedicated Alberta-based support

Proudly Canadian, our team of certified, local specialists offer 24/7/365 service, ensuring we quickly respond to your IT challenges.

Providing a friction-free experience

We integrate our team with yours, ensuring you have the right resources, reliable governance, and full transparency into what we do.

We offer complete end-to-end services

Based on your specific needs, we offer a full suite of managed services including assessments, improvements, and project delivery.

Our Managed IT Services

We provide a high level of ongoing service and stability so that you can focus on your core business.

01

IT Support and Service Desk

  • ITIL-based technical team
  • Available 24×7, 365 days/year
  • Local team offers remote assistance and service calls
  • Explicit focus on customer service and satisfaction
  • Certifications in core technologies
02

Infrastructure Management

  • Management of networks, storage, and compute infrastructure
  • Advanced monitoring and early issue detection
  • Proactive maintenance
  • Proprietary automation solutions
  • Service integration to Service Desk
03

Professional Services

  • Requirements and architecture services
  • Installation, implementation, upgrade, and advisory services
  • Access to niche subject matter experts
  • Integrated governance programs
  • Certified project management professionals
04

Cloud Management

  • Environment management / governance
  • Private, public, and co-located cloud hosting services
  • Native cloud monitoring and maintenance programs
  • Certified cloud architects and support personnel
05

Digital Workplace

  • Cloud-based tool implementation
  • Microsoft Modern Workplace, Office 365, and Teams setup and optimization
  • OneDrive and SharePoint Services
  • Remote automation setup

Cyber Security

  • Protection from unauthorized user access
  • User safeguards through endpoint protection services
  • Security device backup and update programs
  • Assessments, reviews, and general awareness training

Application Management

  • Targeted knowledge base programs
  • Customizable level 1, 2, and/or 3 support services
  • Update and lifecycle management programs
08

Procurement / Lifecycle

  • Best in class partner programs and levels
  • Certified presales / configuration services
  • Subscription and licensing management programs
  • Local hardware and warranty repair depot
  • Fleet refresh and replacement programs (“IMAC”)

An edge over other managed service providers

MNP Digital’s Managed IT Services Team provides several key advantages compared to other Managed Services models.

MITS MNP Value Proposition

Who you'll partner with

Business portrait of Sean Devin

Sean Devin

Managing Partner, MNP Digital
Business portrait of John McLaughlin

John McLaughlin

Partner, Managed IT Services
Travis Weber

Travis Weber

Senior Manager, Managed IT Services

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