Deliver exceptional customer experiences with MNP Digital and Dynamics 365

Equip your sales, service, and marketing teams with the intelligent automation, personalized outreach, and predictive insights of Microsoft Dynamics 365 — and deliver measurable results.

Book your free, personalized Microsoft Dynamics 365 demo

Turn your CRM wish list into a reality with Dynamics 365

Built-in AI automation

Dynamics 365’s out-of-the-box automation means no extra setup or clunky add-ons, resulting in AI that is faster to deploy, easier to maintain, and simple to scale. Reduce your overhead, save time, and unlock efficiencies with automated workflows that remove the grunt work.

Update less, know more

Automatically update Dynamics 365 data directly from the tools your teams use every day. Break down silos, improve data quality, and share insights across departments without task switching, double entry, or disrupting the flow of work.

Leadership that stands out

Give your sales, service, and marketing leaders the tools and intelligence to forecast with accuracy, run data-driven campaigns, and showcase their team’s impact across strategic initiatives that deliver results.

Acceleration series: Your guide to AI-ready CRM

Read the first article in our four-part series built for enterprise teams ready to get more from Microsoft Dynamics 365.

From activating AI and improving adoption to creating holistic business systems and simplifying implementation, discover practical ways to increase ROI and long-term value without adding complexity.

Why choose Microsoft Dynamics 365 & MNP Digital?

01

Embedded AI workflows

AI features — like suggested responses, self-service portals, and task automation — come ready to go in Dynamics 365 foresights. With our expertise in Dynamics 365 (we’re power users ourselves), we properly configure your data to your business priorities, so insights are meaningful and contextualized.
Plus, as your AI needs grow, we equip your team with the knowledge and skills to scale advanced capabilities without relying on expensive IT support.

02

Successful adoption

Adoption doesn’t start after your go-live date — it starts from day one.

MNP Digital designs CRM systems around your teams’ real-world workflows and personalizes training by role. Our post-launch programs drive engagement, resolve friction quickly, and support long-term user growth. 

The result? A tool your teams can’t live without.

03

ROI acceleration

Achieve results faster with MNP Digital’s unmatched combination of advisory and real-world experience. Recognized as a Microsoft partner, we bring you the latest in Dynamics 365 innovation, along with the expertise to help you put it to work.

Our full-suite CRM knowledge spans Sales, Service, and Customer Insights, and is grounded in successful enterprise implementations across industries like retail, education, and non-profit. We’re your guide to building the least complex and most cost-effective CRM.

04

Long-term scalability

We take a hands-on approach to integration, bringing advisory insight — not just execution — to help you transition from fragmented systems into more strategic, AI-ready ecosystems. We consider the security and governance your enterprise needs to maintain data integrity across teams.

And when you’re ready to expand the holistic view of your organization, our Dynamics 365 expertise makes adding new solutions simple. Tie in finance, commerce, and more to create an end-to-end, unified system.

From friction to ROI: Six steps to CRM success

A disconnected, underutilized CRM shouldn’t be your status quo. Our streamlined, end-to-end Dynamics 365 advisory and implementation services can help your organization turn things around fast.

Discover how to enable AI, keep your teams engaged, and build the foundation you need for a unified system that saves time and money.

Insights

How to get your whole team using CRM (without workarounds)

Your team shouldn’t be working around your CRM. Learn how Microsoft Dynamics 365 blends into everyday tools, captures data automatically, and adapts to each role to drive adoption.

Read now >
MNP collaborates with Microsoft to deliver transformative agentic AI solutions to the mid-market

MNP is deepening their relationship with Microsoft to empower Canadian mid-market organizations to accelerate their AI journeys.

Read now >
Two people collaborating on a CRM project
Three simple tips to make your CRM project a success

In this article, you’ll learn three practical strategies to boost CRM adoption: align with business goals, engage users early, and plan for continuous improvement.

Read now >

Ready to get started?

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