Insights
We’ve learned a few things over the years — and we want to share these experiences and ideas with the world. Spanning a variety of industries and topics, these insights are just the tip of the iceberg.
The 7 principles for responsible AI use in local government
Artificial intelligence holds great promise for local governments, but also new risks, like privacy and cyber security concerns.
Harnessing financial technology to enhance citizen experience and optimize operations
Local governments are consistently challenged to do more with less. To keep up, municipalities must reimagine how they interact with their citizens and optimize operations.
Three simple tips to make your CRM project a success
Despite a high failure rate for CRM projects, there are three approaches that drive user adoption and make the CRM an invaluable tool for your team.
How to effectively protect your practice from cyber security threats
Understanding key cyber security risk and how to mitigate them for independent doctors and dentists.
Cyber security 101: How your small business can move on after a cyber attack
Cyber attacks can be devastating for small businesses, but knowing what to do in the aftermath can make all the difference.
Why change management fuels digital transformation in local governments
Effective change management is essential for local governments undergoing digital transformation.
What’s next for businesses now that CDAP has ended?
The federal government has announced that the Boost Your Business Technology grant is fully subscribed and will no longer accept new applications.
Five tips to help measure the performance of your construction business
The construction industry is facing numerous challenges — and you might be wondering how to improve the performance of your business to remain competitive.
OEB’s cyber security standard: A step-by-step guide to compliance
With the October 1 deadline approaching, Ontario’s energy and utilities companies must comply with OEB’s cyber security standard. In this article we provide a concise guide to navigating these requirements.
What you need to know about GenAI in local governments
Discover how GenAI is changing local governments by enhancing customer experiences, streamlining workflows, and providing data-driven insights.
Building the business case for GenAI
Convincing your leadership to embrace generative AI can transform your business - but you need to know how to explain it in their language.
Managed IT services: Your IT stress reliever
Discover how managed IT services can transform your real estate and construction business. In a sector where every second counts, uninterrupted IT support is crucial - but it can be a challenge to manage it yourself.
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