ON-DEMAND WEBINAR

The Art of the Possible with D365 Customer Insights

Unlock the power of data to enhance public service delivery with Microsoft Dynamics 365 Customer Insights.

Join MNP and Microsoft for an exclusive webinar tailored to the public sector, where we’ll demonstrate how Dynamics 365 Customer Insights can transform citizen engagement.

Learn how D365 can enhance citizen engagement, streamline operations, improve public safety, and support smart city initiatives. Discover how data-driven insights can improve service outcomes and boost productivity across your organization.

Here’s a glimpse of what the session will touch upon:

What is Customer Insights: Learn how automation and data-driven insights enhance public sector operations, including an overview of the architecture and data flow.
Use cases on improving citizen engagement: Learn how municipalities can leverage D365 Customer Insights to improve service delivery and citizen experience, with use cases from Microsoft and MNP.
Demo and best practices: Discover how to streamline communications and campaigns with tailored solutions.
Q&A with MNP and Microsoft: Engage with industry leaders and ask questions on implementing these solutions in your municipality / public sector organization.

SPEAKERS

Ahmed Otmani Amaoui
Partner, Microsoft Partnership Leader, MNP Digital
John Onison
Senior Analyst, D365 Customer Experience Cloud Application, MNP Digital
Saba Sedghi
Director, Technical Specialist Business Applications, Microsoft
Q Rajitkaew
Customer Experience Technology Specialist, Microsoft

Connect with us to get started

Our team of dedicated professionals can help you determine which options are best for you and how adopting these kinds of solutions could transform the way your organization works. For more information, and for extra support along the way, contact our team.