July 5, 2023
July 5, 2023
Generative AI has exploded in popularity since ChatGPT arrived in late 2022. But how can you use this new suite of tools to help your business?
ChatGPT came out of nowhere to become the dominant force in the field of conversational and generative artificial intelligence (AI).
Launched in November 2022, it is one of the flagship products from OpenAI — a rising star in Silicon Valley founded nearly 10 years ago as a non-profit research hub supported by industry heavyweights including Elon Musk and Peter Thiel — and has become one of the fastest-growing applications in history.
OpenAI has also received considerable attention for DALL-E 2, an AI image-generating companion to ChatGPT.
ChatGPT is a language processing program that is trained to sift through data and sources on the internet to expand, and share, its knowledge base.
As a transformer (machine learning) neural network, it specializes in language generation tasks such as translation, text summarization, and question-answering. While it is most known as the largest language model ever trained (with 175 billion parameters) its newest iteration, GPT4, can also help with code development and generating architectural solutions.
Essentially, it’s an intelligent virtual assistant that is constantly growing and learning as more people from around the world interact with it.
The technology behind ChatGPT has increased dramatically in the last three years. As tech visionaries and popular culture and media embrace it, more businesses around the world are wondering how they can use the program, and others like it, to their benefit.
As its name would indicate, AI chatbots like ChatGPT were initially conceived as a tool to improve the user experience on web pages, providing real-time help and technical support. The immense power and capabilities became clear long before ChatGPT hit the open market. In the last six months, users have stumbled upon dozens if not hundreds or thousands of additional use cases — and the list continues to grow as more users interact with it.
We see a lot of potential value to be added to an operation with the help of generative AI. Here are a few areas where, as a tech provider, MNP could help you integrate ChatGPT and other similar tools into your business.
As a Microsoft partner, MNP uses the Microsoft Azure OpenAI program.
New technologies are constantly evolving and reinventing how many organizations do business. Digital adaptation and transformation can help you stay competitive, innovative, and creative but rapid change comes with challenges.
You’ll need to take a high-level, holistic approach when it comes to assessing the opportunities available to you and introducing AI tech, but if done properly, it can revolutionize your business internally and externally.
At the same time, it’s important to identify gaps in existing capabilities and adaptability. While ChatGPT and other generative AI programs may seem like a simple way to integrate automation into your business, it’s not without its risks.
Want to learn more about the benefits and risks associated with ChatGPT? Read more here.