At MNP Digital, our commitment to serving businesses goes beyond IT solutions — we believe in strengthening the communities we operate in. Through our Client Feedback Gives Back initiative, we turn client engagement into meaningful support for Canadian non-profit organizations. This year, we’re proud to highlight Pilgrims Hospice Society as the latest recipient, receiving a donation of $2,048 from our Managed IT Services team.

Each time a client submits a satisfaction survey following an IT service request, MNP Digital donates one dollar to a Canadian non-profit. It’s a small but impactful way to encourage feedback while giving back to organizations that make a difference.

“While my role is centered around improving our client experience, the most rewarding part has been seeing this program’s impact,” says Chris Ippolito, Manager, Client Experience at MNP Digital. “Each response we receive not only helps us serve our clients better but also contributes to a cause that truly matters.”

Founded in Edmonton, Pilgrims Hospice Society provides compassionate, 24/7 residential end-of-life care, as well as grief support programs for individuals with families navigating loss. Their work extends to anyone affected by terminal illness, ensuring dignity and support at every stage.

“I don’t think there’s anyone whose family hasn’t been impacted by terminal illness. Their work is so important to our community, and we are happy to do whatever we can to help them continue to provide these vital services,” says John Mclaughlin, Partner at MNP Digital.

MNP Digital has had the privilege of working with Pilgrims Hospice Society for seven years, providing IT solutions that support their operations. From day-to-day IT needs to designing and implementing technology solutions for their residential facility, the Roozen Family Hospice Centre, our partnership has helped the organization focus on what they do best — caring for their community.

“Our relationship with MNP is very valuable,” says Monica Robson, Chief Executive Officer of Pilgrims Hospice Society. “Their ability to provide IT expertise and support and willingness to work with us to develop customized solutions enables our team to focus on their work – to make end of life a better experience for all.” 

This biannual initiative ensures that non-profits making a tangible difference in their communities receive additional support. Pilgrims Hospice Society was chosen for their exceptional work in end-of-life care and grief support — a mission that resonates deeply with many.

As we move forward, MNP Digital remains committed to giving back to the communities we serve. By simply engaging with our Client Feedback Gives Back program, clients can continue to help organizations like Pilgrims Hospices Society thrive.

Established over 60 years ago by a small group of entrepreneurs, MNP is one of the largest professional services firms in Canada. Headquartered in Calgary, Alberta, we proudly serve and respond to the needs of clients in the public, private, and non-profit sectors. With a strong local presence across the country, MNP provides a full suite of services to clients from British Columbia to the Maritimes.

MNP Digital is the fastest growing part of our consulting practice, providing strategic advisory services as well as in-depth experience to guide, protect, and empower organizations along their digital journey. We combine inspiration and knowledge to deliver purpose-driven strategies and solutions across a diverse range of industries.

Visit the Pilgrims Hospice Society website to learn more about their work.

And for more information about how Managed IT Services can support your organization, visit our page.

Our team of dedicated professionals can help you understand what options are best for you and how adopting these kinds of technology could help transform the way your processes function. For more information, and for extra support along the way, contact our team.