MNP Digital is thrilled to announce that the Edmonton People in Need Shelter Society (EPINSS) is the latest recipient of our Client Feedback Gives Back program. This initiative, which turns client feedback into community support, has resulted in a donation of $1,132 to EPINSS, an organization dedicated to supporting individuals with severe and persistent mental illness.

EPINSS is a beacon of hope for many in Edmonton by providing essential services, including affordable housing, nutritious meals, nursing care, medication assistance, and recreational programs. Their mission is to enhance the quality of life and promote independence among their clients.

“Mental illness is a growing challenge, but organizations like EPINSS provide crucial support,” says Chris Ippolito, Manager, Client Experience at MNP Digital. “The Client Feedback Gives Back program allows us to contribute to their important work.”

The program operates on a simple yet powerful principle: for every client satisfaction survey submitted after a resolved support ticket through MNP Digital’s Managed IT Services team, we donate $1 to a selected non-profit. Twice a year, we choose a deserving charity, allowing client feedback to drive meaningful community contributions.

MNP Digital has partnered with EPINSS to enhance its technological capabilities throughout the past year. Implementing our managed IT services has led to significant improvements, including upgraded technical systems, enhanced security, and increased productivity. This collaboration highlights how modern technology can empower non-profits to fulfill their missions more effectively.

Kirby White, Executive Director of EPINSS, shares, “It’s amazing the time and energy saved by staff when you don’t have to struggle with IT issues. Knowing that MNP is only a phone call away day or night allows our staff to concentrate on what they are good at — providing care to clients.”

The benefits of this partnership extend beyond technology. By relying on the MNP Digital team for their day-to-day IT needs, EPINSS staff can dedicate more time and resources to their clients. This results in a more effective organization and a higher quality of care for those in need.

MNP Digital looks forward to continuing the Client Feedback Gives Back program, turning everyday client interactions into meaningful contributions. Each feedback submission represents a step toward supporting non-profits like EPINSS, showcasing our ongoing commitment to giving back to the communities where we live and work.

John McLaughlin, Partner at MNP Digital, adds, “We are proud to support EPINSS and other non-profits through this initiative. This program extends beyond client feedback; it’s about making a tangible difference in our communities.”

Established over 60 years ago by a small group of entrepreneurs, MNP is one of the largest professional services firms in Canada. Headquartered in Calgary, Alberta, we proudly serve and respond to the needs of clients in the public, private, and non-profit sectors. With a strong local presence across the country, MNP provides a full suite of services to clients from British Columbia to the Maritimes.

MNP Digital is the fastest growing part of our consulting practice, providing strategic advisory services as well as in-depth experience to guide, protect, and empower organizations along their digital journey. We combine inspiration and knowledge to deliver purpose-driven strategies and solutions across a diverse range of industries.

Visit the EPINSS website to learn more.

Visit our Managed IT Services page to learn more.

Our team of dedicated professionals can help you understand what options are best for you and how adopting these kinds of technology could help transform the way your processes function. For more information, and for extra support along the way, contact our team.