Artificial Intelligence Archives

2026 MNP Municipal Report: How Canadian local governments are embracing the future of work

Local governments across Canada are advancing how they use data and artificial intelligence (AI) to better serve their communities.

Four professionals in a meeting room discussing documents at a table, with a presentation screen visible in the background.

What AI can support, and what still belongs to the project manager

AI can streamline project workflows, but judgment, trust, and active listening still define what strong project managers bring to the role.

Woman showing a man results on paper dressed in business attire

The barriers holding organizations back from AI transformation

For organizations advancing AI, knowing where to focus is becoming a key priority. Barriers around skills, systems, and risk continue to influence progress. What is emerging is a clearer path forward, grounded in practical application and real business value.

The Business of AI 2026 report: The next frontier of adoption

High AI confidence, but only four percent achieve transformational impact, MNP Digital reveals why

Person wearing an apron and headband holds a tablet while standing beside stacked boxes, set against a teal and dark blue abstract background with small decorative sparkles.

Key findings from the MNP Digital Report: The Business of AI 2026

How can your small business leverage AI successfully? The lessons learned from local governments can help guide you on your AI journey.

What we’ve learned delivering AI project with Microsoft Copilot

Real-world Microsoft Copilot delivery is revealing what it takes to move AI from pilot to production at enterprise scale.

Person standing indoors holding a tablet, with other people blurred in the background.

Harnessing AI: The real opportunity for local governments across Canada

Artificial intelligence offers local governments a powerful opportunity to transform service delivery and improve operational efficiency. As budgets tighten and expectations rise, local governments are exploring how AI can help them do more with less.

MNP Digital Report: The Business of AI 2026

Municipalities are prioritizing modernization. Discover how AI-enabled ERP systems improve forecasting, data governance, and service delivery.

How AI is reshaping the future of Canadian small businesses and local governments

How can your small business leverage AI successfully? The lessons learned from local governments can help guide you on your AI journey.

Small green plant growing through pavement

Why enterprise transformation matters now and what it really is

What are the lessons learned from the 2025 MNP Municipal Report?

How are local governments using AI? This roundup of insights from the 2025 MNP Municipal Report discusses the challenges and opportunities on the AI journey.

A person sits at a desk working on a large monitor displaying a dark-themed interface, with a keyboard, mouse, phone, and desk lamp nearby.

When AI listens: Chatbots, conversations, and privacy – data collection we didn’t consent to

AI-powered chatbots have quickly become a key part of customer service. They’re often the first point of contact and the “face” of many organizations. Companies love them because they handle large volumes of questions, provide personalized recommendations, and scale services efficiently.

1 2 3 … 6