Category
Municipalities
The 2024 MNP Municipal Report
Our latest Canadian municipal report explores how local governments are shifting toward citizen-centric service delivery models, embracing transformation, and leveraging data and innovation.Continue Reading
Local governments are working to improve customer experience, but many barriers remain
Latest study from MNP and Leger reveals the successes, trends, and roadblocks to transforming service delivery in Canadian municipalities.Continue Reading
Leaving a legacy: Why local governments are quickly moving towards modern, innovative digital solutions
The role of technology within local governments has seen a significant shift in the last decade with increasing demand.Continue Reading
On-demand Webinar: Digital disruption – How Canadian local governments are transforming to better serve Citizens
In this fireside chat, MNP Partner Wendy Gnenz sits down with the City of Pickering's Dale Quaife to discuss current trends and priorities for local...Continue Reading
The many strategic priorities of local governments: MNP Digital Municipal Research Report
What strategic priorities are local governments focusing on during digital transformation? Explore the results of the MNP Digital Municipal Research Report.Continue Reading
Meeting citizen demands requires a multi-pronged digital strategy
Digital transformation has become a necessity to keep up with the rapid pace of savvy citizens. As an enhanced online presence has become a growing...Continue Reading
Overcoming digital transformation challenges in local government
For local government organizations, the challenges of digital transformation also highlight the opportunity and the value of accelerating their transformation journey.Continue Reading
Your guide to becoming a Smart Community
From citizen engagement to service delivery, local governments are being asked to do more and adapt to modern technology. Continue Reading