Customer Experience Archives

How AI is reshaping the future of Canadian small businesses and local governments

How can your small business leverage AI successfully? The lessons learned from local governments can help guide you on your AI journey.

Leading software projects starts with understanding the human factor

Project managers face rising pressure in software delivery. Learn why people, communication, and support are now the drivers of successful project outcomes.

Two people walking outdoors on a paved area, holding drinks and talking, with buildings and greenery in the background.

The power of a unified digital identity for municipalities

As a municipal leader, you know the frustration citizens face when navigating the multiple log ins and repetition of fragmented online services.

Regional government enhances IT service delivery through digital transformation strategy

Capital Regional District

Brian Li Named Adobe Experience Manager Champion for 2025, Elevating MNP Digital’s Commitment to Innovation

Brian Li, Technical Lead at MNP Digital, once again earns the distinguished title of Adobe Experience Manager (AEM) Champion for 2025-2026.

How MNP Digital and Agility CMS are helping clients build smarter digital experiences

Working with Agility CMS, we’re helping Canadian organizations move faster, reduce complexity, and build digital systems they can trust.

Web develeopment team working on a website

How a design system becomes a developed platform

Ever wondered how the design documents of a website become a developed platform? We go through the process of design to development, looking at the roles involved and the right questions to ask.

person typing on a computer with an icon of a heart with a monitor line through it

Four key principles to engage your customers in a digital landscape

How can you prioritize the human aspect of customer engagement? These four principles can help your business stand out in a competitive marketplace.

On-demand Webinar: Digital disruption – How Canadian local governments are transforming to better serve Citizens

In this fireside chat, MNP Partner Wendy Gnenz sits down with the City of Pickering's Dale Quaife to discuss current trends and priorities for local governments across Canada.

Client Feedback Gives Back to the LoSeCa Foundation

MNP Digital is proud to select the LoSeCa Foundation as the second recipient of its Client Feedback Gives Back program.

How digital building codes can transform municipal operations

If you’re looking to boost your municipality’s innovation, sustainability, and efficiency, digitizing your building codes provides a unique opportunity.

People standing around desk looking at computer screen

What tech companies can do to rebuild company culture

Tech companies are worried about their corporate culture and many employers view returning to the office as the solution. However, this ignores most employees work preferences.

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